Privacy Policy for Gateway Steamers
Effective Date: 7/18/25
At Gateway Steamers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website or use our cleaning services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, physical address, and any other information you provide when booking a service or contacting us.
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Service-Related Information: Details about your property and cleaning service needs.
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Technical Data: IP address, browser type, operating system, referral source, time and date of visit, and pages visited.
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Communication Data: Messages sent via our contact forms, email, phone, or SMS.
2. How We Use Your Information
We use the information we collect to:
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Provide and manage our cleaning services.
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Process bookings and respond to your inquiries.
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Improve our website and customer experience.
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Send service updates, appointment reminders, and marketing messages (if you opt in).
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Comply with legal or regulatory obligations.
3. Marketing and Communication Consent
By providing your contact information, you may consent to receive calls and text messages from Gateway Steamers for marketing and customer service purposes.
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Consent is not required to make a purchase.
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Standard message and data rates may apply.
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Message frequency may vary.
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You may opt out anytime by replying STOP to SMS messages or by clicking Unsubscribe in our emails.
4. Information Sharing and Security
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We do not sell or share your personal information with third parties for promotional purposes.
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We may share your data with trusted partners who help us operate our business (such as payment processors or scheduling systems), under strict confidentiality agreements.
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Your personal data is stored securely, and we apply appropriate safeguards to protect it from unauthorized access.
5. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can disable cookies in your browser settings at any time.
6. Your Privacy Rights
You have the right to:
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Request access to the personal information we hold about you.
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Request correction or deletion of your personal data.
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Withdraw consent for communications or marketing.
To exercise your rights, please contact us directly.
7. Changes to This Policy
Gateway Steamers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, feel free to contact us:
Gateway Steamers
🌐 https://gatewaysteamers.com
📧 Email: gatewaysteamerssup@gmail.com
📞 Phone: 512-991-2838